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Tag Archives: queen b

  • The Beauty of Light

    Even after 10 years of making beeswax candles, I still marvel at the beauty of their light... the size of the flame... their golden light... no drips (no breeze!).

    The rest of the photograph is a study of a few of my favourite things.  The lampshade in the background I made from leftover timber veneer strips found in the bargain bin at a hardware store.  The candleholders are from Spain.  The papier mache dog made by a talented friend.  The antique twine bobbins.  Photographs from my sister's wedding.

    The


    Queen B beeswax candles are made with 100% pure Australian beeswax a pure cotton wick and copious amounts of hand made love. We stock beautiful and stylish candle holders, personalised candles, votive candles and pillar candles that nourish the human spirit and our environment.

    [Readmore]
  • Facebook - Earth Hour Competition Winner

    and the winner is.... Catherine Brown.

    To see the entries go to Queen B's Facebook page.

    You'd have to think it is worth entering Queen B competitions - with a 1 in 4 chance in the Earth Hour Photographic competition, Catherine in the winner of a pack of Queen B candles worth $200.  Thank you to the four people who did enter... we LOVE seeing Queen B candles being enjoyed and lighting up your lives.

    Here are Catherine's winning photographs...

    Catherine

    Catherine


    Queen B beeswax candles are made with 100% pure Australian beeswax a pure cotton wick and copious amounts of hand made love. We stock beautiful and stylish candle holders, personalised candles, votive candles and pillar candles that nourish the human spirit and our environment.

    [Readmore]
  • Queen B Giveaway - Earth Hour photo competition

    We're kicking off the Queen B Giveaway bonanza with an Earth Hour photographic giveaway (see earlier post on The Design Files for more about why we're doing this).

    Simply capture a few photographs from your Earth Hour activities candlelit by Queen B candles (yes, I can tell the difference between a Queen B candle versus other toxic candles because a beeswax candle has a more golden light)! Upload your photographs to our Facebook fan page (click the Facebook link in the right hand column or go to http://www.facebook.com/pages/Queen-B/127493264895).

    Princess Bee and I will pick a winner who will receive $200 worth of Queen B candles (we'll pick those too)!

    Earth

    [Readmore]
  • Queen B candle-rolling at Live Green House

    Last weekend Sydney City Council had the official opening of the new Town Hall replete in solar panel splendour.  As part of the celebrations, the Live Green House was on location as were volunteers from the WWF Earth Hour team.  We were approached to ask if we could send along someone to teach beeswax candle-rolling.  With over 20,000 candles rolled, we sent in Ade (bung knee and all) and from all accounts it was very popular.

    Queen

    Earth Hour is traditionally one of our busier times of year thanks to the 'naturally carbon neutral' status of pure beeswax candles (according to the organisers themselves).  Of course it makes sense that pure beeswax, made by bees to store honey WOULD be more earth friendly than petro-chemical candles (paraffin) or hydrogenated/bleached soya oil or palm oil candles.  Then again, based on our sales, about 99.99999% of people are turning off their lights and lighting environmentally damaging (not to mention the damage to your health) candles.

    For more information on the toxicity of candles, read our post on the article I wrote for Living Wisdom.


    Queen B beeswax candles are made with 100% pure Australian beeswax a pure cotton wick and copious amounts of hand made love. We stock beautiful and stylish candle holders, personalised candles, votive candles and pillar candles that nourish the human spirit and our environment.

    [Readmore]
  • Limited Edition Earth Hour eco-bulb - duo pack

    To mark Earth Hour 2010 we've launched these limited edition Queen B Eco-bulb Duo packs [Readmore]
  • Queen B Unity Candles

    I just received the most beautiful photograph from a bride we did a unity candle for. Photography by Luke Gow Photography. The candle goes into our photographic competition.

    Queen B beeswax Wedding Unity Candle

    Queen


    Queen B beeswax candles are made with 100% pure Australian beeswax a pure cotton wick and copious amounts of hand made love. We stock beautiful and stylish candle holders, personalised candles, votive candles and pillar candles that nourish the human spirit and our environment.

    [Readmore]
  • Australia Post - A Small Business Challenge

    When looking for a parcel carrier to deliver our parcels, there were many things to consider... what was the most carbon-neutral option, price, speed, efficiency, what happens if no-one is home etc. Taking into account everything, we decided to use the Australia Post eParcel service. This is more expensive than several other options we have.

    Generally Australia Post are fine. The guys who pick up the parcels are great - efficient, friendly, interested in what we're doing, helpful. It all falls down from there. We are on to our 4th account manager is 3 years. There may have been more, but they leave without telling their 'Accounts', so the only way we know is if we try to contact them.

    Our two biggest issues are breakages, Australia Post losing parcels and the delivery contractors not leaving cards in letterboxes.

    The breakages confounded me for months. We have done everything internally to pack parcels safer than safe. We got to the bottom of the issue when we discovered that after our parcels are picked up here, they are taken to the local business centre where they are loaded into 7ft high cages. The cages are then taken to the distribution centre when they are tipped upsidedown onto a conveyor belt. At maximum a parcel can be plummetting 8ft onto the conveyor belt. Not what we had in mind. The only way around it - 'Glass' stickers on any parcel containing glass. Although we were cautioned not to use them too often or the helpful people who gave us this tip would get in trouble.

    Not leaving cards is a hassle (because we get irate customers wondering where there parcel is and thinking our service is slack when in fact we ship every order within 2 business days). But we can even work with that because Australia Post is a behemoth and still has a government mentality.

    What absolutely gets my goat is the missing parcels. Of course every parcel we send is readily identifiable as a parcel from Queen B because it says so on the label. We have between 15 - 20 parcels that go missing a year. That may not seem like much, but given we pay a premium for a service that is 'trackable and traceable' it is actually very annoying, not to mention the cost to the business of resending candles (and we pay for the redelivery too).

    Imagine then our fury when in the lead up to Christmas a consignment of boxes with over $2000 of candles went 'missing'. Someone in Australia Post was doing their Christmas shopping. Our 'trackable and traceable' parcel couldn't be tracked or traced. I drew a line in the sand. I called our Account Manager and said I wouldn't be backing down until compensation was paid. He had several things to say:

    1. If I read the 'fine print' of my contract with Australia Post it says that they can smash and lose all my parcels and no compensation is payable.

    2. If I want to insure my parcels, I can pay more for that service and it is unreasonable for me to expect compensation because i wasn't paying for insurance... which misses the point that I do pay more for a service that is supposed to track and trace my parcels and that the parcel was never scanned which is the service guarantee of the service I use.

    3. Australia Post has 'one of the best delivery rates in the industry of 95%' which he was very proud of... which also implies that Australia Post knowingly expect to lose 5% of my parcels each year (which I wasn't told when we signed up for the eParcel service) and then expect me to cover the losses that result from it... which is written into the fine print of a lengthy contract. Excuse me?

    Australia Post sent me a $50 cheque "as a goodwill gesture" - que? You don't track or trace my parcels - which is the service I pay for? Your staff do Christmas shopping with my parcels (the only reasonable explanation as the parcels were all barcoded and had our details on them so would have eventually been returned or delivered if they had simply gone astray)? And I am expected to feel great about your "goodwill gesture" of $50 (1/40th of the value of the parcel and about 1/100th of the value of other parcels of ours they had smashed and lost during the year)?... I'm not feeling the goodwill Australia Post.

    (PS I tried emailing our "Account Manager" a few days ago to express this sentiment and got a bounce back saying he'd 'moved on'. I've emailed our new Account Manager, but haven't heard back for 3 days...

    Not the best way to be spending my time...


    Queen B beeswax candles are made with 100% pure Australian beeswax a pure cotton wick and copious amounts of hand made love. We stock beautiful and stylish candle holders, personalised candles, votive candles and pillar candles that nourish the human spirit and our environment.

    [Readmore]
  • Queen B photography competition award winner

    One highlight in a Queen B day is when we receive photographs of our candles lighting up people's lives. On this basis, and to encourage everyone to get out their digital cameras and to burn their Queen B candles, we run a photography competition drawn twice a year (Jan & July) with the winner receiving $300 of Queen B candles.

    We are delighted to announce the winner of the competition for the last 6 months of 2009 was Sarah Thurrowgood from Melbourne. Below are some of her beautiful photographs...

    Please share yours with us too.

    Queen

    Queen

    Queen

    Queen

    Queen

    Queen


    Queen B beeswax candles are made with 100% pure Australian beeswax a pure cotton wick and copious amounts of hand made love. We stock beautiful and stylish candle holders, personalised candles, votive candles and pillar candles that nourish the human spirit and our environment.

    [Readmore]
  • Tiffany Does Casablanca & Marrakech

    Launching our new - limited edition - range of Queen B designer pillars... Tiffany Does Casablanca and Tiffany Does Marrakech. [Readmore]
  • Living Wisdom article - Candles that Kill

    A few months ago I was approached by Living Wisdom magazine to write an article about the toxicity of candles. It is a starting point for anyone who wants to know more about the toxicity of candles. I think that everyone has a right to make their own decision... to have research at their fingertips and to make an informed decision. [Readmore]

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