I'm on a roll of loveliness at the moment... in the zone... it's all flowing at the hive. I received a card in the mail on Friday (and I LOVE mail that doesn't come in a window envelope). The shape and colour of the envelope (ie red and square) had me ripping it open immediately. This is what I read: "Dear Kate <we'll forgive her for not knowing it was Cate with a 'C' because a hug doesn't come with spelling instructions>, I'd like to say thank you again for the little gift of Bee Light candles you gave me and the lovely cuddle <yes, I give all sorts of things away for free at the hive :-)>. Saturday morning I was feeling a bit down. Sometimes you take on the world but you feel you can't do what you want to do, or solve all the worries. I felt like I was carrying all the troubles of the world on my shoulders. We also had friends coming for dinner on Saturday night and I just didn't have everything in order as I wanted. That's when I said to Pete (my man in matching clothes!) I need a special candle to clear the air and brighten my day. <NB This couple came in to the hive wearing the same colours and when I commented on it they moved 3 feet apart and looked horrified! I thought it was gorgeous.> As Pete chatted to you I was still thinking about saving the world. To bring your candles home and light them was the cleansing that I needed and your little gift made my day. You not only sell a special product, but your shop has something mystical about it that you reign over. Again thank you Love <amazing, thoughtful, lovely customer> xx P.S. My candles are glowing now as I write." Just in case I did ever wonder whether it's all worth it (and, for the record, that is rare) it is cards like this that have Tilly and I metaphorically high fiving, chest bumping and loving what we do sick.